QUESTIONS AND ANSWERS

Edict Systems EDI-enables and onboards hundreds of suppliers each year through WebEDI.
Below are some common questions and answers.

Electronic Data Interchange (EDI) is the electronic exchange of business document data in a standardized format between trading partners. Instead of sending documents, like purchase orders (POs) and invoices, in a fax or email, a customer sends EDI data. This data is then viewed using a solution like WebEDI, which translates the data to make it human readable. These solutions also allow you to import PO data into an order management system and send an EDI invoice back to your customer.

EDI replaces paper-based document exchange and provides many advantages including reducing errors, eliminating lost paperwork, speeding the transfer of business documents, and reducing the number of chargebacks. Your customer currently does EDI with many or all of their suppliers, and by doing EDI, you give your customers better visibility into their supply chain. Other reasons you may be required to do EDI include reducing the cost of manually processing EDI documents, creating cost savings for materials and resources, reducing the need for manual data entry, or introducing more environmentally friendly business practices.

Depending on your needs, you have a few ways to start doing EDI. Edict Systems’ WebEDI provides a superior alternative to costly in-house EDI operations. WebEDI is a web-based, subscription service that removes the guesswork from the EDI process, allowing suppliers to start doing EDI with any of supported partners quickly and easily. This easy-to-use solution processes incoming and outgoing transactions making it easy for suppliers to sell to their valued customers or comply with EDI mandates.

One of the many benefits of a solution like WebEDI is it only requires a web browser and an internet connection to use. WebEDI is designed to be user-friendly and help suppliers become EDI-capable without having knowledge of how to do EDI. There is no software to download, install, or support, and no need for data mapping. WebEDI does it all for you.

Thousands of suppliers actively use WebEDI for their EDI needs because it is designed to be easy-to-use, user friendly, and easily accessible. We provide detailed documentation, help within WebEDI data entry fields, and demonstration videos to help you quickly learn how to process your orders and return documents. If you ever have issues or questions, just contact support and we’ll walk you through it. Watch WebEDI videos here.

WebEDI also allows you to send EDI order acknowledgments, ship notices, invoices, and print GS1-128 (formerly UCC-128) shipping labels.

Edict Systems processes your WebEDI signup request within 1-2 business days. Once this process is complete, you will receive an email confirming the setup was finalized. If any additional steps are needed to complete setup for your customer, you will receive an additional email with detailed instructions. We are here to assist you every step of the way and are always available to answer your questions.

WebEDI is a cost-effective alternative to in-house EDI operations. The monthly subscription has tiered pricing based on the number of trading partners (customers) you have and the number of documents you send and receive (e.g. POs, order acknowledgments, ship notices, and invoices). There are discounts available for document volume and payment using a credit card. You can cancel at any time. See WebEDI pricing and examples here.

An interconnect fee is a small per-document surcharge. This fee is charged for sending and receiving documents to and from trading partners who are not connected directly to Edict Systems. Interconnect fees are only charged when we incur fees to exchange EDI documents with these trading partners.

Customer support is available free of charge as it’s included with the WebEDI monthly subscription. We provide live, US-based support via phone, email, and chat. The vast majority of WebEDI support cases are resolved during the initial session or by the end of the business day.

It usually takes suppliers 1-5 business days to start receiving POs from their customers, but this may take longer depending on your customer’s business processes.

No. You will set up payment directly with your customer. Some customers provide a remittance advice statement via WebEDI.

Yes. To be compatible with your system, data from POs will need to be mapped (or translated). You will then be able to use the upload and download feature in WebEDI to import and export data to and from your system. Alternatively, you can receive and send system data directly with our integrated EDI solutions. We integrate EDI with any existing business system including SAP, Oracle PeopleSoft, Oracle JD Edwards, NetSuite, Microsoft Dynamics, Infor, Epicor, Sage, and QuickBooks. Learn more about integrated EDI here.

We currently offer QuickBooks integration for WebEDI. This integration provides an efficient way to load customer orders directly into QuickBooks Sales Orders and send invoices to EDI customers. Integration will also keep transactions, customer information, items, and terms synchronized between WebEDI and QuickBooks. Learn more about QuickBooks integration here. Learn more about QuickBooks integration here.

HAVE MORE QUESTIONS?

Complete the form below and we’ll get back to you with answers.